DirectTV vs Comcast (or othe Cable provider)

[Deno]

Re: DirectTV vs Comcast (or othe Cable provider)

thank you for the bizness

as an owner of charter, we cannot express how much we value u

lmao

[dixiechick]

Re: DirectTV vs Comcast (or othe Cable provider)

My opinion of DirectTV now that we're hooked up. Customer service don't have a clue! The moving you DirectTV bundle is a joke and a total mess... no it's not easy.

However, the DirectTV's technical support that worked with me last night gets lots of props. He helped me with both my husband PC & my Mac.

Merc, the same thing happened to me with Dishnetwork. I had it for 2 yrs and it suddenly quite working. They wanted to charge me for a technician to come out and look at it. I didn't have the money at the time, so I called Charter. They set me up with internet & cable with no problems.

Personally, you can always find someone who has a bad experience with any company. The biggest problem I see lately is that these companies are so big, and they send their customer service jobs overseas. When you try to talked to the reps and technicians, they have such heavy foreign accents that they are hard to understand. This makes for more miss communication compound the frustration. To make it harder on the customer, you get stuck in their automatic phone system and switched around to 4 or 5 different people. I was spending on average an 1-1/2 per phone call.

[dot1]

Re: DirectTV vs Comcast (or othe Cable provider)

I have Direct and love it. Mediacom was a joke, I had it for three months when I first moved and it was out more than it was in. The internet was worse! I just got fed up and switched all has been good for about three and half years.

[VveTTe917]

Re: DirectTV vs Comcast (or othe Cable provider)

I've had both and I think DirectTV crushes comcast in a heatbeat. I've had nothing but problems with Comcast. Had DirectTV for 5 years, with not one problem. Only occasionaly if there's a storm it would scramble a little but whatever, thats why you have DVD's and Xbox.

[pigmeat]

Re: DirectTV vs Comcast (or othe Cable provider)

dish network is waay better than direct tv! I had dish for years, and this year i switched to direct tv, so i could get the NFL sunday ticket....i am breaking my contract and switching back to dish next week....the reciever i got is not user friendly,there is no n demand" channels, the ppv channels are no where as good as dish either. And the damn way the channels are grouped pisses me off..