Tweetdzone i feel you. i am having the same issue at my place. i am in charge and we have some guys who arent doing what they should be doing and now its effecting our numbers. i have had meetings about it and nothing has changed. today i am meeting with each one at a time and going over these issues with my service manger who just took over my shop for me and we are going to address each one and if i get any issues from them i am ready to let them go.