Cancel your credit card before you die

[dixiechick]

TweetBe sure and cancel your credit cards before you die.

This is so priceless, and so, so easy to see happening, customer service being what it is today.

A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and added late fees and interest on the monthly charge. The balance had been $0.00 when she died, but now somewhere around $60.00. A family member placed a call to Citibank.

Here is the exchange :

Family Member: 'I am calling to tell you she died back in January.'

Citibank: 'The account was never closed and the late fees and charges still apply.

Family Member : 'Maybe, you should turn it over to collections.'

Citibank: 'Since it is two months past due, it already has been.'

Family Member : So, what will they do when they find out she is dead?'

Citibank : 'Either report her account to frauds division or report her to the credit bureau, maybe both!'

Family Member : 'Do you think God will be mad at her?'

Citibank: 'Excuse me?'

Family Member : 'Did you just get what I was telling you - the part about her being dead?'

Citibank : 'Sir, you'll have to speak to my supervisor.'


Supervisor gets on the phone:

Family Member : 'I'm calling to tell you, she died back in January with a $0 balance.'

Citibank : 'The account was never closed and late fees and charges still apply.'
Family Member : 'You mean you want to collect from her estate?'

Citibank : (Stammer) 'Are you her lawyer?'

Family Member : 'No, I'm her great nephew.' (Lawyer info was given)

Citibank: 'Could you fax us a certificate of death?'

Family Member : 'Sure.' (Fax number was given )


After they get the fax :

Citibank : 'Our system just isn't setup for death.
I don't know what more I can do to help.'

Family Member : 'Well, if you figure it out, great! If not, you could just keep billing her. She won't care.'

Citibank: 'Well, the late fees and charges do still apply.'
(What is wrong with these people?!?)

Family Member : 'Would you like her new billing address?'

Citibank : 'That might help...'

Family Member : ' Odessa Memorial Cemetery , Highway 129, Plot Number 69.'

Citibank : 'Sir, that's a cemetery !'

Family Member : 'And what do you do with dead people on your planet???

[daved150]

TweetLMAO!!! i will owe when i go!!!

[O2BESOHUGE]

TweetME TOO DAVE! AND THEY CAN KISS MY ARSE!!

[3Vandoo]

TweetHey I did the same thing with my dad!

some ****ers kept calling for him, some company!

So I gave the number of the cemetary

they called, the cemetary answered!

the dude thought my dad was working there, so he asked for Vandoo senior

the guy said no problems, and gave him the plot number

they never called back again

[LilFella]

Tweetso typical. They cant think past whatever it says on thier rebuttal screen. Idiots.

[deepsouth]

TweetHad this happen when my wifes father passed earlier this year- they kept calling wanting money- I told them to sue him and see what they get

[gator_mclusky]

Tweet

Had this happen when my wifes father passed earlier this year- they kept calling wanting money- I told them to sue him and see what they get

Now thats cool!

My ex and I had 9 credit credit cards! We cut up 8 of em and paid off the rest until the last month we were together. She charged up $3500.00 in my name of course and I got stucck with it before I canceled that one.

Now I have one that I pay off monthly.

Crazy Dixie how theyll keep charging those that have passed!